Privacy & Security

he77 Privacy Policy — Our Commitment to Protecting Your Data

Learn clearly how your personal information is collected, used, stored, and protected on he77.

Last Updated: January 1, 2026 Applicable to Users in Bangladesh SSL Secured
SSL 256-Bit Encryption
Your Data Is Never Sold
Full KYC Protection
We Comply with International Standards

1. Introduction

He77 (referred to as "we", "the Platform", or "he77") is a trusted online gaming and betting platform serving Bangladesh and international markets. We understand how important your personal information is to you. That's why he77's Privacy Policy is built on full transparency — so you always know exactly how your data is being used.

This Privacy Policy applies to the he77 website, mobile app, and all related services. By accessing the he77 platform, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using he77.

He77's Privacy Policy is developed in line with international data protection standards. We believe that a truly secure gaming experience requires not only game security, but equal protection of your personal information.

This Privacy Policy has been prepared in compliance with Bangladesh's Digital Security Act and international GDPR guidelines.

2. What Information We Collect

He77 only collects information that is strictly necessary — no unnecessary or excessive data is gathered. The types of information he77 collects are detailed below.

Personal Identification Information:

  • Full name and date of birth (for age verification)
  • National ID number or passport number (for KYC verification)
  • Current Address & Country
  • Phone Number & Email Address
  • Username & Account Profile

Financial Information:

  • Payment method type (bKash, Nagad, Rocket, etc.)
  • Transaction History & Amounts
  • Withdrawal & Deposit Information

Technical Information:

  • IP address & device type
  • Browser Version & Operating System
  • Login Time & Session Data
  • Gaming Activity Logs
Data Type Reason for Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
ID Number KYC Legal Requirements Yes
Email & Phone Communication & Account Security Yes
Payment Information Transaction Verification & AML Compliance Yes
IP & Device Information Fraud Prevention & Security Automatic
Gaming Logs Dispute Resolution & Bonus Verification Automatic

3. How Information Is Collected

He77 collects your information through several methods. Each method is fully transparent and based on your consent.

  • Registration Form: Information you voluntarily provide when creating your account.
  • KYC Verification: Via ID document and other file uploads.
  • Automatically Collected: Automatically collected during website browsing, login, and gaming activity.
  • Payment Gateway: Via payment providers during deposit and withdrawal transactions.
  • Customer Support: When you contact the he77 support team.
  • Cookies & Tracking: Collected through cookies to improve the website experience.

he77 never purchases personal information about you from third parties.

4. Purpose of Data Use

He77 uses your information only for specific, legitimate purposes. We will never misuse your data, and we are committed to keeping it safe at all times.

  • Account Management: To create, verify, and maintain your he77 account.
  • Service Delivery: To deliver gaming, betting, slots, and other services without interruption.
  • Financial Transactions: To securely process deposits and withdrawals.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To comply with AML policies and other legal requirements.
  • Customer Service: To handle your complaints, questions, and support requests.
  • Marketing: To inform you about bonuses and offers, with your consent.
  • Service Improvement: Analytics to further improve the he77 gaming experience.

You can opt out of he77 marketing communications at any time.

5. Data Sharing

He77 never sells your personal information to third parties for commercial purposes. However, limited data may be shared in the specific circumstances outlined below.

Data Sharing Circumstances:

  • Payment Provider: With bKash, Nagad, and similar providers for processing deposits and withdrawals.
  • Game Provider: Limited data required for specific game services.
  • Law Enforcement: In response to a court order or valid legal request.
  • Licensing Authority: Required for gaming license monitoring purposes.
  • Fraud Prevention Agency: For AML and fraud investigation purposes.

Before sharing data with third parties, their data protection policies are verified. he77 only works with trusted partners.

6. Data Protection Measures

He77 employs industry-leading technology to protect your data. Our security systems operate 24/7 and are updated on a regular basis.

  • SSL 256-Bit Encryption: All data transmissions are fully encrypted.
  • Firewall Protection: Advanced firewalls prevent unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account.
  • Regular Security Audits: Regular penetration testing conducted by third parties.
  • No Payment Data Stored: Card numbers and PINs are never stored on he77's servers.
  • Staff Training: All he77 staff are trained in data protection.

he77's security infrastructure complies with PCI DSS standards — the highest benchmark for international payment security.

7. Cookie Policy

The he77 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies he77 uses:

  • Essential Cookies: For managing login status and sessions — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and personalized settings.
  • Analytics Cookies: To analyze website usage and improve our services.
  • Security Cookies: To detect fraud and prevent CSRF attacks.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some he77 features from functioning properly.

8. Data Retention Period

How long he77 retains your data depends on the type of information and applicable legal requirements. Data that is no longer needed is automatically deleted after the designated retention period.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Information 7 Years AML Policy & Financial Regulators
KYC Documents 5 years after the end of the relationship Licensing Requirements
Gaming Logs 3 Years Dispute Resolution
Marketing Preferences Until consent is withdrawn User Consent
Login Logs 12 Months Security Monitoring

9. Your Rights

Under he77's Privacy Policy, you have a number of important rights. Upholding these rights is he77's responsibility.

Right to Access Your Data

You can request to view the personal information he77 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data in certain circumstances.

Right to Restrict Processing

You can request that the processing of your data be restricted in certain circumstances.

Right to Data Portability

You can request your information in a structured, portable format.

Right to Object

You may object to marketing or profiling activities.

To exercise these rights, contact he77 customer support. We will respond within 30 business days.

10. Protection of Minors

He77 strictly prohibits anyone under 18 from using the platform. Protecting the privacy of minors is one of he77's top priorities.

  • Age verification is mandatory at the time of registration.
  • Date of birth is verified as part of the KYC process.
  • Any account identified as belonging to a minor is immediately suspended.
  • No data from minors is collected or processed.
  • Parents can notify he77 if they believe their child has an account.

If you believe a minor is using he77, please notify us immediately at [email protected].

11. Policy Changes

He77 reserves the right to update this Privacy Policy at any time. If significant changes are made, members will be notified in advance by email or via a platform notification.

Continued use of he77 after any changes will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly. The date of each update will be clearly stated at the top of the page.

12. Contact Us

For any questions, concerns, or complaints regarding the Privacy Policy, please contact he77's data protection team.

Email: [email protected]

Live Chat: Available 24/7

Response Time: Up to 30 business days

Our Commitment to Protecting Your Data

Your personal information is stored with the highest level of security at he77. Discover the key features of our privacy protection.

SSL 256-Bit Encryption

All data transmitted on he77 is secured with military-grade SSL encryption. No third party can access your information.

Your Data Is Never Sold

He77 never sells your personal information to advertisers or third parties. Your privacy is not part of our business model.

Following International Standards

He77's Privacy Policy is built in accordance with GDPR and international data protection standards. We follow global best practices.

KYC Fully Secured

Your national ID and passport details are stored in an encrypted vault. Only authorized staff have limited access.

Fraud Prevention Measures

Advanced AI-powered fraud detection runs 24/7. Any suspicious activity is flagged and blocked immediately.

24/7 Dedicated Support

He77's dedicated data protection team is always ready to assist with any privacy-related questions or concerns.

Questions About the Privacy Policy

No, he77 never sells your personal data. Limited information is shared only with trusted partners such as payment providers for operational purposes, and strictly under formal agreements.

Yes, you may request the deletion of your data. However, certain information such as transaction records must be retained for a specified period due to legal obligations. To submit a request, email us at [email protected].

No. he77 does not store any payment card numbers, CVV codes, or PINs. All payment information is processed through PCI DSS-compliant payment gateways and is never sent to he77's servers.

Your KYC documents are stored on encrypted servers and can only be accessed by authorized personnel for verification purposes, within a limited timeframe. After KYC is completed, access to your documents is automatically restricted.

You can opt out of he77 marketing emails by clicking the "Unsubscribe" or "Opt-Out" link at the bottom of any marketing message. Alternatively, contact he77 support directly and your request will be processed within 48 hours.

Play Safe, Join he77

Your privacy is fully protected at he77. Open an account today and enjoy Sports Betting, slots, fish games, and Live Casino with complete peace of mind.

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